FAQ2018-03-30T16:49:06+00:00

FAQ

We will be pleased to assist you in any way possible

Reservations

Reservations are imperative, a 12 hour notice will be mostly appreciated. Reservations can be done directly at the spa according to our availabilities at the time you will proceed. Reservations can be done by calling toll free at: 1 800 567-3514. A credit card number will be required in order to guarantee your reservation. A reservation done in advance will allow you to receive the exact treratment you wish to have and at the time that will allow you to pursue the different activities you have planned during your stay among us.

Massage Therapists

Our therapists are all members of corporations or federations allowing them to issue receipts for your insurance purposes. Only the clients receiving a massage are allowed to be given a receipt and cannot be issued if the payment is done via a gift certificate. All of our therapists are certified to offer you the best care possible. Men an Women are at your service. You are free to choose a man or a woman to receive your treatments. Our beauty experts are also certified.

Punctuality

We recommend all our clients to present themselves 10 minutes prior their treatments in order to complete a questionnaire regarding their health status. Should you be late for your appointment, we might shorten the lenth of your cares to avoid an accumulation of delays versus our other clients.

Tips

Tips are at your discretion, they are not part of our treatments price list.
Lockers are at your disposal if you are visiting us for a minimum of 2 hours (packages of 2-3-4 hours and more). Clients attending the Hammam will also have access to our men and women lockers.

Gift certificates

To make someone very happy ! … Money value or for cares in particular. Nicely presented. Purchase them by phone or in person.

Opening hours

Sunday and Monday: 9:00 am to 5:00 pm
Tuesday and Wednesday: 9:00 am to 6:00 pm
Thursday, Friday and Saturday: 9:00 am to 6:00 pm

According to the reservations and / or occupancy of the premises, closing time may exceptionally occur earlier.

Cancellation policy

For a cancellation received 48 hours prior to your appointment: no penalty
For a cancellation received between 24 to 48 hours prior your appointment: 50% of the treatments reserved will be billed
For a cancellation received in less than 24 hours: 100% of the treatments reserved will be billed

Conditions

The lodging packages rates are: starting at, in double occupancy, taxes extra, gratuities included on meal. Without lodging packages rate are: per person, taxes extra.

Contact


Tel. 819 847-3838 ou 1 800 663-9848
spavillegia@manoirdessables.com

Opening Hours:
Sunday and Monday: 9:00 am to 5:00 pm
Tuesday and Wednesday: 9:00 am to 6:00 pm
Thursday: 10:00 am to 6:00 pm
Friday and Saturday: 9:00 am to 6:00 pm

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