1. Our Commitment to Privacy
In its effort to protect the privacy of its clients and of its website users, Hôtels Villegia (including Hôtel Chéribourg – Hôtel Le Victorin – Manoir des Sables – Spa Villegia – Golf Villegia) places great importance on controlling and managing the data shared on its website, whether for business or statistical purposes.
The Policy defines the way Hôtels Villegia collects, uses and protects the information voluntarily provided by its website users and automatically transmitted by their Internet servers. This Policy applies to the entire site www.hotelsvillegia.com as well as to the products and services offered by Hôtels Villegia.
The Policy also explains how to change or update your personal information and how to contact Hôtels Villegia with any questions, suggestions or comments.
Hôtels Villegia reserves the right, at any time, to change its Policy without prior notice. We recommend that you carefully read our Policy and consult it regularly.
When you use www.hotelsvillegia.com or book online, Hôtels Villegia deems that you have agreed to the terms and conditions of this Policy.
4. Collection of Information
Two types of information are collected on our website.
a) Personal Information
For the purposes of this Policy, the term “personal information” refers to any information enabling the identification of a person. Any action related to an online order, subscription, resumé submission, or contact form requires the voluntary transmission of your personal information. When this information is needed to process your request, you will be advised to this effect.
This information includes the following data collected by Hôtels Villegia:
- First and last name
- Street address
- Email address
- Telephone number
- Credit card number
NB this list is not exhaustive and may be changed without prior notice.
b) Non-Personal Information
For the purposes of this policy, the term “non-personal information” refers to the anonymous information generally recorded by Internet servers, such as Internet Protocol address (IP address), date and time of access, as well as operating system and browser used.
Our visitors’ demographic statistics (age group, country, language of correspondence, etc.) and browsing habits (pages viewed, number of visits, length of consultation, etc.) are also considered non-personal information.
Hôtels Villegia primarily collects this type of information using cookies, or small data files that browsers install on a user’s hard drive when they first visit a website.
5. Use of Collected Information
The user data is collected to allow Hôtels Villegia to provide its services, as well as for the following purposes: advertising, analytics, contacting the user, interaction with external social networks and platforms, registration and authentication, handling payments, managing contacts and sending messages, remarketing and behavioural targeting.
a) Personal Information
The contact information voluntarily provided by the users of our website www.hotelsvillegia.com may be used for the following reasons: to send information about our company’s products and services; to contact them if necessary; to understand their needs; and to determine their satisfaction level using a survey.
b) Non-Personal Information
Advertising and remarketing
How to deactivate cookies
6. Disclosure of Your Information
All information provided by users of our website, whether personal or non-personal, will be kept private. All Hôtels Villegia employees are required to comply with this Policy.
Use of this data is reserved for Hôtels Villegia and for the partners and suppliers with whom it conducts business. Information will be provided to these parties only if Hôtels Villegia considers that this disclosure is required for the provision of its products and services. In addition, when you purchase products from Hôtels Villegia on its website, your contact information will be disclosed to the company responsible for delivering your merchandise.
In no other case will the disclosure of your information to a third party be authorized. In the event that Hôtels Villegia needs to provide personal information to a party whose services are not used by Hôtels Villegia, you will be given prior written notification to this effect. Only your express consent can authorize such disclosure.
7. Third-Party Information Collection and Use
8. Protection of your Informatiom
We make every reasonable effort to safeguard the security of the personal information provided by our website users. An in-house technician oversees the operation of our server as well as the forms used for our website. Furthermore, Hôtels Villegia has adopted appropriate security measures to protect its clients against the loss or unauthorized use of their personal information, including credit card data.
9. Withdrawal and Correction of Your Personal Information
To withdraw your name from Hôtels Villegia email lists or to change personal information you have provided, please send us a request by email at firstname.lastname@example.org.
10. Questions or Comments